FAQs
Frequently Asked Questions.
Still have questions? Send us your question by filling out the form below, we will be happy to assist you.
Shipping Kisra Beauty Co.
We happily ship to almost every city in India. We also offer international shipping option.
3 to 5 Days Return
It will take up-to 3 to 5 business days for refund to reflect in your account, after the return item has been delivered and inspected by us.
Disclaimer
If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at support@kisra.in.
ABOUT KISRA BEAUTY CO
Yes, we are against any animal testing of any sort nor will we ever allow our manufacturers to conduct any animal testing on our behalf.
Of course! We do not use any kind of nasty ingredients in any of our products. They are all parabens, sulfates, phthalates, TEAs, DEAs, PEGs, Silicones FREE!
We do not speak for the products but the results speak for themselves. Every product comes with instructions and details of concerns it caters to. Just read the description, you’ll know which product is tailor-made to solve your issue. We recommend you do a patch test.
Might just a week or a month. No two people show responses at the same time. Give your pick a minimum of 21 days to start showing positive results. Skin care, Hair care, Oral care & Personal care is not a day’s game, but a commitment of a lifetime. Make sure you follow it religiously and be patient.
SHIPPING
We currently ship to most pin codes all over India. Unfortunately, we don’t ship internationally currently.
NOT AT ALL! We are not here to rob your hard-earned moolah. We deliver for free on orders with a minimum cart value of ₹799 and above for free shipping. However, if the order is Cash on Delivery, an additional amount of ₹50 is applicable.
Rest assured; we make sure your organic treasure reaches you as soon as possible.
You can expect your much awaited box of personal treasure to be delivered at your doorstep within 4-7 business days (excluding public holidays and weekends).
You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item (s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.
Yes, you can cancel your order before your order has been dispatched. All you have to do is, raise a cancellation request within 24 (twenty-four) hours from placing the order at support@kisra.in
You can return any product but only under the following circumstances:
-You received the wrong shipment.
-You received a damaged product.
-You received an expired product.
In any of the above cases, returns are easy. All you have to do is, raise a return/replacement request within 24 (twenty-four) hours from the date of delivery at support@kisra.in
PAYMENTS
We accept all major credit or debit cards, PayTM, Net Banking, UPI as well as Cash on Delivery for orders.
